Choose your situation. Read the three steps from left to right, then show or play the Korean sentence.
Call a server▶ Video + audio · 3 illustrated steps + Korean audio
Watch with audio
English narration + Korean phrase · Illustrated tutorial. Tap Play, then adjust volume with the player.
Read the narration
Need a server in a Korean restaurant? First, look for a service bell on your table. Next, press it once and wait. This button calls staff; it may not place your food order. When the server arrives, ask to order or show your Korean sentence. If there is no button, raise your hand gently and say: 저기요. That means: Excuse me. To order, say: 저기요, 주문할게요. Excuse me, I would like to order. If nobody comes, ask a nearby staff member. Do not keep pressing the bell.
Order on a table tablet▶ Video + audio · 3 illustrated steps + Korean audio
Watch with audio
English narration + Korean phrase · Illustrated tutorial. Tap Play, then adjust volume with the player.
Read the narration
Ready to order on a table tablet? First, look for a language option. Choose your dishes, and ask staff if ingredients are unclear. Next, check the basket. Confirm quantities, spice choices, extra items, and the total. Remove anything added by mistake. Finally, submit the order once. Look for order history or a confirmation screen before trying again. Ask whether you pay now or after eating. You can ask: 주문이 들어갔나요? 결제는 언제 하나요? This means: Has my order gone through? When do I pay? Screens vary by restaurant.
Receive food from a robot▶ Video + audio · 3 illustrated steps + Korean audio
Watch with audio
English narration + Korean phrase · Illustrated tutorial. Tap Play, then adjust volume with the player.
Read the narration
A serving robot has arrived. Wait until it stops beside your table. Check which tray contains your order. Carefully move only your food onto the table. If a bowl is hot, heavy, or unclear, ask staff for help. After unloading, follow the robot's screen or voice instructions. Press a completion button only if asked, then let it leave. Never push the robot. You can ask: 어느 선반의 음식을 가져가면 되나요? This means: Which tray should I take my food from? Devices vary by restaurant.
A pager or order-number call▶ Video + audio · 3 illustrated steps + Korean audio
Watch with audio
English narration + Korean phrase · Illustrated tutorial. Tap Play, then adjust volume with the player.
Read the narration
Your order is placed. What happens next? Keep your receipt or pager. Ask whether staff will call your order number, show it on a screen, or make the pager vibrate. Wait nearby and watch for your signal. Match any called number to your receipt. Then go to the collection counter. Show your receipt or return the pager, and check the food before leaving. If you missed the call, ask staff. You can say: 진동벨이 울리면 어디에서 받나요? This means: Where do I collect my food when the pager goes off? Follow the restaurant's instructions.
Jjimjilbang & sauna3 illustrated steps + Korean audio
AI teaching illustration · Read left to right. Devices and layouts vary by venue.
1
Ask what your admission includes: baths only or the shared jjimjilbang lounge too. Confirm towels, clothes, closing time and any extra charges.
2
Follow the shoe and personal-locker instructions. Keep the key or wristband secure. Traditional bathing areas and clothed shared lounges have different rules.
3
Wear the supplied outfit in the shared lounge. For baths, ask about changing and wash before entering a tub. On leaving, return issued items and settle wristband charges.
If you are unsure
Traditional baths usually involve undressing in separate bathing areas; swimwear rules at pools and modern spas can differ. Do not photograph changing or bathing areas. Follow posted heat-room instructions.
Please explain how to use the baths and jjimjilbang.
Venue descriptions checked against VISITKOREA on 3 October 2026. The steps are practical suggestions; confirm the venue’s current prices and rules before using it. VISITKOREA · Room culture · VISITKOREA · Jjimjilbang
Travel Help in pictures · 30
Choose a situation to open its steps or Korean phrases. These 30 teaching illustrations explain situations; they are not photographs or live service screens.
Read the steps, compare your options and check what to do when the first attempt fails. Each guide includes a short video and a Korean sentence to show staff.
Search your map for 공중화장실, or ask at a station information desk. Check which entrance to use and whether access is before or after the ticket gate.
At a café or shop, ask staff before using its toilet. Check whether a key, door code or customer purchase is needed.
If you need step-free access, ask specifically for an accessible toilet and check the route to it.
If that does not work
If the first toilet is closed, ask staff for the nearest available alternative rather than following an old map listing.
Show or speak to staff
Where is the nearest toilet?
가장 가까운 화장실이 어디에 있나요?
Is there an accessible toilet?
장애인 화장실이 있나요?
Dispose of rubbish correctly
Keep small rubbish with you until you find an appropriate bin. Read the labels rather than assuming every bin accepts everything.
Separate containers as the signs request. Ask staff where drinks, food waste and packaging should go.
At your accommodation, ask the host about bags, collection points and collection times before putting rubbish outside.
If that does not work
If there is no suitable bin, keep the rubbish and ask your hotel or the shop where you purchased the item. Do not leave it beside a full bin.
Show or speak to staff
Where can I throw this away?
이 쓰레기는 어디에 버리면 되나요?
Which recycling bin should I use?
어느 분리수거함에 넣으면 되나요?
Lost phone, wallet or passport
Write down the last place and time you had it. Contact the shop, hotel or transport operator with the item description, route, receipt or booking details.
Check LOST112 and ask station staff about the lost-property office. If theft is suspected, contact the police; call 112 for urgent police help.
For a missing bank card, contact the issuer promptly. For a passport, contact your own embassy or consulate about replacement documents and your travel date.
If that does not work
Ask 1330 for travel interpretation if you cannot explain the situation. Keep any report reference and the contact details of the office helping you.
Show the booking confirmation, guest name, dates and exact property address. Check that you are at the correct branch.
For late arrival or self check-in, contact the property through your booking channel and ask for entrance and key instructions.
For a room problem, show staff a photo and ask for a repair or another room. Confirm any change in cost before agreeing.
If that does not work
If the property cannot find the booking, ask your booking provider to check it. Keep messages and receipts before making a second booking.
Show or speak to staff
I have a reservation under this name.
이 이름으로 예약했습니다.
Could you help with this room problem?
이 객실 문제를 확인해 주실 수 있나요?
Store luggage before your next stop
Ask your hotel whether storage is available before check-in or after check-out. Confirm when you must collect the bags.
For a locker, check suitcase size, price, accepted payment, access hours and the maximum storage period before paying.
Save the locker location and receipt or retrieval code. Keep your passport, medicines and items you need for the day with you.
If that does not work
If lockers are full, ask the station information desk about a staffed storage service. Confirm collection hours before leaving your bags.
Show or speak to staff
Can I leave my luggage until this evening?
오늘 저녁까지 짐을 맡길 수 있나요?
What time must I collect it?
몇 시까지 찾아가야 하나요?
Explain allergies and food requirements
Show the specific ingredient in Korean before ordering. Ask about the sauce, broth, toppings and preparation as well as the main dish.
If you have an allergy, ask staff to check with the kitchen rather than relying on a menu photo or the dish name.
Confirm whether your requirement can be met before paying. A request to remove an ingredient does not by itself confirm the meal is suitable.
If that does not work
If staff cannot confirm the ingredients or preparation, choose another dish or place. For an urgent medical emergency, call 119.
Show or speak to staff
Does this contain peanuts?
이 음식에 땅콩이 들어가나요?
I have a food allergy. Please check with the kitchen.
음식 알레르기가 있습니다. 주방에 확인해 주세요.
Lost-property and helpline information checked against VISITKOREA on 3 October 2026. Other steps are practical suggestions; confirm access, prices and service terms at the place. 1330 · Travel interpretation & chat · VISITKOREA · Lost items
Practical steps, a backup plan and a Korean sentence to show staff. Choose a language for spoken key points and captions. English uses the original narration.
For participating restaurants, try CATCHTABLE Global: Google or Apple sign-in is available without a Korean phone number.
Check the branch, date, time, party size, deposit and cancellation terms. Save your confirmation and check app or email updates.
For trains, use KORAIL’s foreign-language booking site. Verify that a ticket was issued; a pending card charge alone is not a ticket.
If you are still stuck
Ask the restaurant or hotel for booking help. For train booking problems, try a staffed station counter; seats are subject to availability. 1330 can help with travel interpretation.
I do not have a Korean phone number. Could you help me book?
Check the order or reservation status before trying again, so you do not make a duplicate purchase.
Ask to insert the card if tapping fails. Check overseas-payment settings and approval requests in your bank’s official app.
Try a second card or ask whether cash is accepted. At an ATM, check international-card support and fees before confirming.
If you are still stuck
Contact your card issuer through its official app or the number on the card. Keep the receipt and booking confirmation. Never share a PIN, bank password or one-time code.
Copy the Korean place name and full address. Check the exact branch rather than choosing a similar name.
Use a map app such as NAVER Maps, select your language, then choose walking, public transport or driving.
Check subway line, direction, transfer and exit. For buses, confirm the boarding stop and side of the road. Save your destination address and final stop.
If you are still stuck
Show the saved address to station staff or a local person. Follow current signs and service notices; ask 1330 for travel interpretation when needed.
Before sitting down, ask whether one person can dine and whether one portion can be ordered.
Check the minimum order and price before ordering. Some menus require two portions; the policy depends on the restaurant and dish.
Look for individual meals such as bibimbap, soup with rice or noodles. If booking, select one guest and confirm the branch. Counter seating does not guarantee a one-person order.
If you are still stuck
If the minimum order does not suit you, choose another restaurant. Ask staff to confirm ingredients and dietary needs before ordering.
Before buying an eSIM, check whether your phone supports eSIM and is unlocked for another carrier. Keep your booking confirmation.
At the airport, use an official carrier or roaming counter for SIM, eSIM or Wi-Fi options. Check whether the plan includes data only or also a Korean phone number.
Activate and test your connection before leaving. Save your hotel address and an offline copy of essential directions.
If you are still stuck
If activation fails, return to the provider counter or use airport Wi-Fi to contact your provider. Do not remove your main SIM until you know how to restore it.
Do you have a SIM or eSIM that works with this phone?
For an immediate medical emergency, call 119 and give your location. Ask someone nearby to help if you cannot make the call.
For a non-emergency travel question or interpretation, use the 1330 Korea Travel Helpline. Ask your hotel for help finding a suitable clinic or pharmacy.
Show your symptoms, allergies, medicines and travel insurance details to the clinician. Confirm opening hours and any fees before a non-emergency visit.
If you are still stuck
If symptoms worsen or you feel unsafe, seek urgent help through 119. This guide is for access to help, not a diagnosis.
Check the live departure time and final destination in a map or operator app. A route shown earlier may no longer be running.
Look for a night bus that actually reaches your area, then check its stop and payment method. At airports, check the official night-bus ticket desk or machine.
If there is no suitable bus, use an official taxi stand or reputable taxi app. Show the Korean address and check the route and fare meter.
If you are still stuck
If you are unsure, stay in a staffed, well-lit place and ask station, airport or hotel staff for help. Contact 1330 for travel interpretation.
I missed the last train. How can I get to this address?
Open the full guide for source notes, failure cases and next actions. Illustrations explain the steps; they are not real service screens.
Finding your way · introduction clip
LEARN TRAVEL KOREAN
Getting directions in Korean
Six useful phrases, each read three times. Choose your subtitle language.
Animation-style illustrations with gentle camera movement. Korean AI voice: one slow reading, followed by two natural readings. The map illustration is not a navigation map.
Korean clips for everyday situations
Choose a topic. Each clip explains three phrases in English and reads each Korean phrase three times. Choose your subtitle language.
Find a toilet
Read the Korean phrases
가장 가까운 화장실이 어디에 있나요?
이 화장실은 지금 이용할 수 있나요?
화장실은 어느 층에 있나요?
Where can I put rubbish?
Read the Korean phrases
쓰레기는 어디에 버리면 되나요?
근처에 쓰레기통이 있나요?
이것은 재활용품인가요?
Eating alone
Read the Korean phrases
혼자 왔는데 식사할 수 있나요?
1인분만 주문할 수 있나요?
혼자 먹기 좋은 메뉴가 있나요?
Tickets & routes
Read the Korean phrases
이 표를 어디에서 예매할 수 있나요?
외국 신용카드로 결제할 수 있나요?
이 기차는 어느 승강장에서 타나요?
Lost something
Read the Korean phrases
지갑을 잃어버렸습니다. 혹시 접수된 물건이 있나요?
휴대전화를 잃어버렸습니다. 분실물 센터가 어디에 있나요?
제 물건이 발견되면 이 연락처로 알려주시겠어요?
Show & speak Korean
Read the Korean phrases
한국어를 잘 못합니다. 천천히 말씀해 주시겠어요?
제 휴대전화로 번역해서 보여드려도 될까요?
영어나 일본어 또는 중국어로 안내받을 수 있나요?
Food & cafés
Read the Korean phrases
뭐가 맛있어요?
영어 메뉴가 있나요?
덜 맵게 해 주실 수 있나요?
Directions & sightseeing
Read the Korean phrases
입구가 어디예요?
오늘 문 열어요?
여기서 사진 찍어도 되나요?
Trains, buses & taxis
Read the Korean phrases
이 기차 서울역에 가나요?
어디서 갈아타야 해요?
이 주소로 가 주실 수 있나요?
Shopping & payments
Read the Korean phrases
입어 봐도 되나요?
영수증 주실 수 있나요?
해외 카드도 받나요?
Hotels & everyday needs
Read the Korean phrases
지금 체크인할 수 있나요?
짐을 맡길 수 있나요?
와이파이 비밀번호가 뭐예요?
Communication & help
Read the Korean phrases
영어 하세요?
다시 한번 말씀해 주실 수 있나요?
적어 주실 수 있나요?
Animation-style illustrations with gentle camera movement and Korean AI voice. One slow reading, then two natural readings.
Everyday Korean phrases
60 questions for food, sightseeing, transport, shopping, accommodation and getting help. Open a situation to read, listen or show the Korean.